Chuyên Viên Hỗ Trợ Kinh Doanh (Techcom Life)
Tóm tắt
Địa điểm làm việc (đã được cập nhật theo Danh mục Hành chính mới - thêm quận/huyện cũ tương ứng để dễ dàng tra cứu)
Mô tả công việc
1. Support onboarding, system operation and sales transaction processing
- Coordinate with the training to organize regular onboarding sessions for new agencies/ sales
- Provide product documentation, sales processes, internal policies to new agencies/ sales
- Create and manage access accounts for agencies/sales on business systems
- Provide instructions on how to use systems related to submitting contract documents, looking up processing status
- Answer questions, support issues arising during the sales process and document processing
2. Manage internal documents and support the organization of business support activities and sales recognition
- Timely update of forms, product documents, sales processes to the distribution team
- Support internal communication of new policies, changes in business operations related to sales activities
- Coordinate with functional departments (Underwriting, Policy Service, IT...) to ensure accurate information
- Support the organization of business seminars, customer days according to the distribution department's plan
- Participate in implementing events to honor best sales (implement invitations, award lists, logistics...)
- Record feedback from agents and propose improvements to improve the effectiveness of support activities
3. Internal coordination & basic business improvement
- Coordinate with Finance, IT, Business departments to handle single-line requests.
- Record problems from sales team and propose small process improvements at team level.
- Support testing and testing of new systems when assigned.
- Carry out operational tasks such as preparing reward lists, handling logistics, and supporting recognition events or sales incentive programs for the distribution force.
Yêu cầu ứng viên
Bachelor’s degree in Business Administration, Marketing, Finance, Insurance, or disciplines related to sales operations. Candidates with certification in Sales Management, CRM systems, or Customer Service are preferred. Minimum 3 years of experience working at an insurance company, bank, or financial institution supporting sales force operations. Experience with sales data handling, agent/bancas account support, or facilitating basic training programs.
Quyền lợi được hưởng
- Ký HĐLĐ chính thức với Techcom Life (Lương cứng + LT13 + Thưởng kinh doanh)
- Được đào tạo trong môi trường chuyên nghiệp
- Cơ hội thăng tiến dài hạn, lên các vị trí quản lý
Thời gian làm việc
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