Application Support Supervisor (Core System)
Tóm tắt
Địa điểm làm việc (đã được cập nhật theo Danh mục Hành chính mới - thêm quận/huyện cũ tương ứng để dễ dàng tra cứu)
Mô tả công việc
The Job holder plays a role to support application/system, focusing on Core system for daily operation. Candidate is responsible for analyzing the business requirements, understanding IT systems/applications and communicating with internal/external stakeholder to ensure the smooth application/system operation. The job holder also ensures that the application/system issues can be solved on time.
- In charge of analyzing and preparing business and system requirements for the IT Lending Core systems
- Ensure proper due diligence and gap analysis is done for application implementation against the business requirements
- Work cohesively with the application vendor’s application supporters to get the required knowledge transfer for the product knowledge and business process.
- Providing system/application support for end user and know-how supports to internal teams.
- Managing and leveraging between end user’s expectation and the base lined business requirements
- Supporting User Acceptance Test for the project sign off.
- Project-management to implement of Lending Core system enhancement.
- Work with external vendor to follow up core system issues/enhancement.
- Configure the core system business rules for setup new products in core.
- Develop Core system APIs and other customization to fit to business needs.
- Support Core system operation (co-work with ICT operation team and ICT development team)
- Other tasks assigned by line manager, division head.
Yêu cầu ứng viên
1. Qualification
- University Degree majored in Information Technology
2. Work Experience
- Minimum 05 years working experience in Software development and Application support.
- Have experience on business analysis and system analysis.
- Have experience on core banking, core securities or core lending system.
- Have experience in project management for projects related to core system/product development
- Have working experience in Finance/Banking/Insurance/Securities is a plus.
3. Knowledge
- Providing system/application support for end user and know-how supports to internal teams.
- Work with external vendor to follow up core system issues/enhancement.
- Experience on both Java, PL/SQL development
- Good experience on API development and system integration.
- Have knowledge on ITIL framework and process
4. Skills
- Good leadership skill for effective Team management
- Communication
- Problem-solving
- Effective application support
- Good collaboration
- Critical thinking
- Can-do attitude
- Time management
Quyền lợi được hưởng
Colleagues:
- Friendly and dynamic working environment
Annual leave:
- 14 – 20 Days of annual leave
- 3 days of sick leave with pay
- Get 1 additional annual leave for each 5 full years of service
Benefits:
- Competitive salary
- Attractive Bonus
- Guaranteed 13th month salary
- Annual salary review
- 100% probation salary
- Premium health insurance for employees
- Annual health check
Other extras:
- Vietnam company trip
- Engagement and outdoor Quarterly/Yearly Employee Recognition
- Long service award: 5 years, 10 years, 15 years activities (birthday, football, charity etc)
Thời gian làm việc
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