Công Ty TNHH Trung Sơn Alpha

       1. Distribution Center Operations Management

• Manage all day-to-day operations of the Distribution Center.
• Develop, implement, and control warehouse operating procedures.
• Ensure receiving, inspection, storage, picking, packing, and dispatch activities are performed accurately, safely, and on schedule.
• Allocate manpower and resources according to workload and operational plans.
• Monitor and resolve operational issues in a timely manner.

• Ensure the Distribution Center meets productivity, quality, and service-level targets.

  2. Inventory Management

• Manage and control inventory levels at the Distribution Center.
• Ensure goods are stored properly, in the correct locations, and under appropriate storage conditions.
• Maintain inventory accuracy between physical stock and system records.
• Coordinate periodic stock counts and investigate inventory discrepancies.
• Monitor slow-moving, near-expiry, damaged, or obsolete goods and recommend appropriate actions.

• Ensure proper inventory handling and stock rotation in accordance with product requirements and Company procedures.

  3. Order Fulfillment & Distribution Management

• Plan and coordinate outbound operations to ensure timely store replenishment.
• Ensure orders are prepared and dispatched to the correct stores, in the correct quantities, and according to schedule.
• Coordinate with the Logistics/Transportation team to ensure efficient distribution.
• Monitor delivery progress and resolve issues that may affect distribution schedules.

• Work closely with relevant departments to ensure product availability for business operations.

  4. Warehouse Systems & Technology

• Manage and ensure effective use of the Warehouse Management System (WMS) and other relevant technologies.
• Establish and maintain standardized operating procedures within the system.
• Monitor data accuracy and ensure consistency between system records and physical operations.

• Recommend improvements to warehouse systems, technology, and operating methods to enhance efficiency.

  5. Safety, Quality & Compliance

• Ensure Distribution Center operations comply with Company policies, procedures, and relevant standards.
• Establish and maintain safety standards for warehouse operations, goods, and employees.
• Ensure products are handled and stored according to applicable requirements.
• Identify operational risks and implement appropriate preventive and corrective actions.

• Coordinate with relevant departments on inspections, audits, and corrective actions related to quality and compliance.

  6. People & Performance Management

• Manage, assign, and coordinate the Distribution Center workforce.
• Set performance objectives and monitor KPIs for operational teams.
• Train, coach, and develop employees to improve operational capabilities.
• Evaluate employee performance and recommend solutions to improve productivity.
• Build a professional, safe, disciplined, and collaborative working environment.

• Develop manpower and succession plans for key positions within the Distribution Center.

  7. Cost Management & Operational Improvement

• Monitor and control Distribution Center operating costs.
• Identify opportunities to reduce costs and improve productivity.
• Optimize the use of warehouse space, manpower, equipment, and other resources.
• Monitor operational KPIs and analyze root causes of performance gaps.
• Lead and implement continuous improvement initiatives to enhance operational efficiency.

• Benchmark and adopt relevant best practices in warehouse and Distribution Center management

  8. Stakeholder Management

• Coordinate with Supply Chain, Purchasing, Logistics, Store Operations, and other relevant departments to ensure smooth product flow and distribution.
• Maintain effective working relationships with transportation providers, service vendors, and relevant business partners.
• Coordinate the resolution of issues related to receiving, storage, order fulfillment, and distribution.

• Ensure timely and accurate communication of operational information among relevant stakeholders.

  9. Reporting & Analysis

• Monitor and provide regular reports on Distribution Center performance.
• Report on inventory, productivity, inventory accuracy, order fulfillment, distribution performance, operating costs, and operational issues.
• Analyze operational data and recommend improvement actions.
• Escalate risks and critical issues that may impact business operations in a timely manner.