Samsung SDS Vietnam Ho Chi Minh Branch

1. Food Safety Management System

• Develop, implement, and maintain the warehouse Food Safety Management System (FSMS).
• Establish food safety standards, policies, SOPs, and work instructions for all warehouse operations.
• Ensure compliance with customer requirements, company standards, and local food safety regulations.
• Lead continuous improvement initiatives for food safety management.

2. Food Safety Risk Management

• Identify and assess potential food safety risks throughout the warehouse operation.
• Develop preventive controls and corrective actions to eliminate or minimize risks.
• Lead root cause analysis and CAPA (Corrective and Preventive Action) for food safety incidents.
• Monitor the effectiveness of corrective actions.

3. Operational Food Safety Control

• Oversee food safety practices across all operational areas, including:
  • Inbound
  • Inventory Management
  • Storage
  • Picking
  • Outbound
  • Loading
  • Transportation interface
• Ensure proper temperature control, FEFO compliance, product segregation, hygiene practices, pest control, sanitation, and traceability.

4. Audit & Compliance

• Plan and conduct internal food safety audits.
• Coordinate customer audits and regulatory inspections.
• Ensure audit findings are addressed through timely corrective actions.
• Maintain all required food safety documentation and records.

5. Training & Food Safety Culture

• Develop and deliver food safety training programs for all warehouse employees.
• Promote food safety awareness and best practices throughout the organization.
• Evaluate training effectiveness and competency.

6. Customer Communication

• Serve as the primary point of contact for all food safety-related communication with customers.
• Respond to customer concerns, audit findings, and food safety requirements.
• Support new customer qualification and food safety assessments.

7. Supplier & Contractor Management

• Evaluate food safety performance of suppliers and service providers.
• Manage pest control, sanitation, and other food safety-related contractors.
• Verify compliance with agreed food safety requirements.

Authority

The Food Safety Manager has the authority to:

• Stop warehouse operations that pose a food safety risk.
• Reject products that do not meet food safety requirements.
• Require immediate corrective actions from any department.
• Escalate food safety issues directly to senior management.
• Approve or reject operational practices related to food safety.