Key Account Manager

Job Overview:

• Establish channels of customers in the Modern Trade, Food Chain, 5 stars Hotel, Convention chain, Factory & Catering chain, and some.
• Build and develop a relationship with Key dealers and partners; Collect all information about Key dealers and competitors on the market & propose sales activities with Key dealers and partners.

Responsibilities:

• Own the P&L and sales targets for the Key Account channel - full authority to set direction and drive the team to hit the numbers.
• Review sales performance, cost, and forecast data to track the unit's progress and course-correct fast.
• Direct the team on building prospect lists and expanding the customer base through face-to-face selling.
• Set meeting cadence and customer-facing standards for the team based on current priorities.
• Review sales forecasts, sales analysis, and business transactions; keep expense reporting accurate.
• Approve pricing, sales terms, and contracts for deals within the channel.
• Defend and grow current distribution channels while driving selective expansion into new ones.
• Personally resolve escalated key-account issues — own the outcome, not just the hand-off.
• Lead the sales team to operate safely, efficiently, and to standard.
• Drive the market expansion plan for the assigned territory.
• Partner with other departments to keep growing SKU coverage in the wholesale catalog.
• Take on other strategic projects assigned by the Line Manager.