About GemCommerce
At GemCommerce, we empower over 165,000+ online businesses worldwide to build high-converting eCommerce stores without writing a single line of code. Our platform helps merchants of all sizes design stunning, optimized storefronts and turn clicks into loyal customers.
We’re scaling fast - and with growth comes the need for stronger product development rhythm, alignment and agility. That’s where you come in.
You’ll Do
We are looking for a CTO to lead the system architecture, technical execution, and performance optimization of our application. This role focuses on ensuring scalability, speed, and reliability while leveraging modern technologies to support product growth and business efficiency.
1. Technology Strategy & Architecture
- Formulate a long-term technology strategy that directly enables the company’s product vision and expansion goals.
- Architect scalable, stable, and high-performance system designs to support business growth.
- Standardize the tech stack and infrastructure platforms to ensure consistency across development stages.
- Orchestrate the technical roadmap to guarantee sustainable system evolution and timely delivery.
- Audit and mitigate technical debt to maintain code quality and long-term system health.
2. Product Delivery Enablement
- Appraise technical feasibility and generate resource estimations for all product requirements.
- Synchronize with Product Managers to align technology execution with product objectives.
- Enforce Agile/Scrum methodologies to streamline development processes.
- Deploy and manage CI/CD systems to facilitate automated and stable software releases.
- Validate that all releases adhere to defined scope and quality benchmarks.
3. System Performance, Data & Security
- Ensure system stability with high uptime, performance, and reliability metrics.
- Build and operate monitoring, alerting systems, and effective incident response processes.
- Design and develop data infrastructure to support data collection, processing, and analysis.
- Ensure technical data accuracy and availability for analysis and decision-making.
- Ensure compliance with security standards and relevant legal regulations (Shopify regulation)
4. Cost & Infrastructure Optimization
- Manage and optimize infrastructure costs to ensure operational efficiency.
- Maintain a balance between cost, performance, and system scalability.
- Support cross-functional teams in efficiently delivering products and features.
- Minimize technical bottlenecks that impact time-to-market.
- Ensure the system can scale effectively to support business growth.
5. Engineering Leadership
- Build an Engineering team structure aligned with product development needs and organizational scale.
- Recruit, train, and develop engineering talent to improve team performance.
- Establish and maintain standards for code quality and engineering best practices.
- Manage and improve team performance through productivity and product quality metrics.
- Foster an Engineering culture centered on ownership, quality, and continuous improvement.
1. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. A Master’s degree is a plus.
2. Experience:
- Minimum 5+ years in software engineering, with at least 3–5 years in a technical leadership role (CTO, Technical Manager, Tech Lead, or similar).
- Proven experience designing and scaling systems in product or e-commerce environments is highly preferred.
3. Technical Expertise:
- Strong understanding of system architecture, scalability, and performance optimization.
- Solid knowledge of software development life cycle (SDLC) and modern engineering practices.
- Proficient in or familiar with tech stack: Golang, React, Vue, Shopify Liquid, AWS, Vercel.
- Strong experience with database design, API optimization, and system performance tuning.
- Good understanding of cybersecurity principles and data protection
4. Leadership & Execution:
- Proven ability to lead and mentor engineering teams, including Tech Leads and Developers.
- Experience in technical planning, task prioritization, and driving execution based on product roadmaps.
- Strong ownership mindset with the ability to balance hands-on work and leadership responsibilities.
5. Process & Methodology:
- Experience working in Agile environments (Scrum, Kanban).
- Familiarity with project management tools such as JIRA, Trello, ClickUp, or similar.
- Experience in risk management, quality assurance, and engineering best practices.
6. Soft Skills:
- Strong problem-solving and analytical thinking.
- Effective communication skills, with the ability to work cross-functionally with Product, Marketing, and Operations teams.
- High ownership, adaptability, and a results-driven mindset.
We offer:
- Salary range: Upto 4500$
- Performance review & competency evaluation: 2 times per year
- Lunch meal & parking fees provided
- Annual performance bonus & 13th–month salary: up to 3-month salary (based on your devotion and business efficiency)
- Holiday bonus & company trip
- Remote working days: 12 days per year
- Annual leaves: 12 days per year
- Well-being treatment: annual health check-up at top clinic in VN, weekly therapy treatment, monthly team bonding, ….
- Training program: comprehensive product training for all newbies and continuous learning programs aligned with company policy
Why you’ll love working here
- Learn product-thinking and customer-centric mindset.
- Collaborative and supportive environment
- Young and passionate colleagues
- Professional and creative office view
- Clear & Scientific Agile Framework on the whole company workflow & culture.
- Join a dynamic team to design and develop high-performance E-commerce products. Take on ambitious and challenging objectives by contributing to groundbreaking business models in the market.
- Flexible working time:
- Morning: 9:00 am -12:00 pm (check in from 7:00 am to 9:00 am)
- Afternoon: 1:00 pm - 6:00 pm (check out from 4:00 pm to 6:00 pm)
- Monday to Friday
- Hà Nội: Artemis Tower, số 3 Lê Trọng Tấn, Phường Phương Liệt (quận Thanh Xuân cũ)
Thứ 2 - Thứ 6 (từ 09:00 đến 18:00)
Flexible working time:
Morning: 9:00 am -12:00 pm (check in from 7:00 am to 9:00 am)
Afternoon: 1:00 pm - 6:00 pm (check out from 4:00 pm to 6:00 pm)