Job Purpose
As the Operations Manager of our prestigious Uppingham School Vietnam – Hung Yen, you will play a pivotal leadership role in ensuring the smooth, efficient, safe, and compliant day-to-day operations of the school. You will oversee all non-academic functions, enabling the academic leadership team to focus on delivering high-quality international education. This position requires strong organizational skills, cultural sensitivity, and the ability to manage diverse teams in a multicultural, bilingual environment.
Key Responsibilities
1. Facilities & Maintenance Management
- Oversee the maintenance, repair, and improvement of school buildings, grounds, classrooms, sports facilities, and equipment.
- Manage renovation projects, capital expenditures, and preventive maintenance programs.
- Ensure the campus remains clean, safe, and aesthetic.
- Coordinate with external contractors and service providers (catering, cleaning, landscaping, security, etc.).
2. Health, Safety & Compliance
- Develop and implement health, safety, and emergency procedures in compliance with Vietnamese regulations and international school standards.
- Conduct regular risk assessments, fire drills, and safety audits.
- Ensure compliance with Vietnamese education laws, labor laws, fire safety, food hygiene, and international accreditation requirements.
- Manage school insurance policies and claims.
3. Vendor Management:
- Oversee key school’s vendors including catering service, cleaning service, security service, school bus/transportation services.
- Monitor catering service’s compliance with regulation regarding food safety, input raw material requirements, staff qualities and quantities as per service agreement.
- Plan and coordinate school bus/transportation and other staff’s pickup and ensure compliance with safety standards.
- Control cleaning service and security services to ensure safeguarding, service’s quality.
4. Procurement & Vendor Management
- Support procurement to purchase school supplies, uniforms, textbooks, furniture, and other operational items according to Group’s Procurement Policy.
- Negotiate contracts with local suppliers and service providers to achieve cost efficiency and quality except services provided by group procurement.
- Maintain inventory control and asset management systems.
5. Administrative & Operational Support
- Supervise administrative staff, including reception, office support, IT support, and auxiliary services.
- Oversee daily school operations, including scheduling of events, room bookings, and coordination with academic departments.
- Support the admissions process with operational coordination (tours, document handling).
- Manage school events, extracurricular activities, and summer programs from an operational perspective.
6. Operational Procedure:
- Develop all SOPs related to daily operation of the campus.
- Deploy and monitor the SOPs’ compliance.
- Proposed and make necessary amendment to current SOPs when needed.
7. Budget & Financial Oversight
- Prepare and manage the operations budget in collaboration with the Group’s Finance Department.
- Monitor expenditures, control costs, and report on operational performance.
- Contribute to annual budgeting and forecasting processes.
8. Human Resources & Team Leadership
- Recruit, train, and supervise non-teaching staff (maintenance, security, cleaners, drivers, administrative assistants).
- Foster a positive, collaborative, and professional work environment.
- Manage day-to-day administration issues at the office/school campus.
9. Stakeholder & Community Engagement
- Serve as a key point of contact for parents, vendors, and local authorities on operational matters.
- Manage operational complaints and ensure stakeholder satisfaction.
- Support the school leadership in maintaining strong relationships with the local community and authorities.
10. Support Headmaster
- Serve as a key support personal for Headmaster during interaction with local authorities, local compliant when needed.
- Ensure Headmaster familiar with local code and regulation.
- Connect Headmaster with other operation’s department.
Safeguarding Statement:
Uppingham Hung Yen is fundamentally committed to safeguarding the children in our care and their welfare is our top priority. All adults in the school community are expected to follow its Safeguarding procedures and are required to undertake safeguarding checks. Staff will hold a clean enhanced Disclosure and Barring Services check or police check with no question regarding suitability to work with children.
- Hưng Yên: Ecopark, Xã Phụng Công (huyện Văn Giang cũ)
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)