Theo dõi để nhận Thông báo việc làm mới nhất từ LX PANTOS VIETNAM
Tải app TopCV để nhận thông báo việc làm "hot" từ LX PANTOS VIETNAM
Customer Service Senior Staff (1 Year Contract - Extendable)
100% tin đăng tải trên TopCV được cung cấp chủ động bởi Nhà tuyển dụng.
Tổng quan
Mô tả công việc
- Receive customer shipment requests
- Track the status of ocean import/export shipments and provide updates to customers
- Manage issues such as ETA/ETD changes, transshipments, and delays; coordinate with customs authorities, terminals, transport providers, and shipping lines
- Address customer inquiries and resolve claims
- Collaborate with internal operations and Sales teams to minimize shipment disruptions
- Provide data for settlement processes and assist with cost verification
- Supporting checking Global Bidding cost
- Manage Trucking cost & customs clearance vendor
- Support Sales Team (Check cost)
- Collaborate with oversea agent (Check oversea cost and do tracking …etc)
Yêu cầu ứng viên
- University degree
- From 3 years of experience in the same position in logistics field
- Good English communication, both writing and speaking. Korean speaking is a plus, not a must
- Strong customer service mindset and service-oriented attitude
- Self-disciplined, responsible, and able to work independently
- Self-motivated, proactive, willing to learn and develop
Quyền lợi ứng viên
BENEFITS
• Attractive salary
• Company culture: Trust and Support
• Boss and colleagues are highly supportive and friendly
• Working time: 8:00 - 17:00, from Mon-Fri. 2 Saturday mornings WFH per month.
• Annual salary review
• The 13th salary, profit sharing bonus
• Social, Health, and Unemployment Insurance based on full salary from the probation period
• Accident 24/7 insurance
• Annual health checking
• 12 days of annual leaves and 2 days of summer leaves
• Laptop provided by company
Địa điểm và thời gian
Địa điểm làm việc
- Hà Nội: Tầng 24, Handico Tower, đường Phạm Hùng, Từ Liêm, Phường Từ Liêm (Phường Từ Liêm thuộc quận Nam Từ Liêm cũ)
Thời gian làm việc
- Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Cách thức ứng tuyển
- Ứng viên nộp hồ sơ trực tuyến bằng cách bấm Ứng tuyển ngay dưới đây.
Hạn ứng tuyển: 25/11/2026
